Sunday 30 September 2012

Difficult People? - It is Important to See the Picture in Dealing with Difficult People?


By: Dr Judy Esmond
There is no doubt that dealing with difficult people whether in your working or personal life is never easy and can be a very emotionally charged experience. But it is your emotions that can often get in your way of effectively handling difficult people and their responses to you.

TRY TO STEP BACK AND SEE WHAT THE BIG PICTURE IS

Whenever you are dealing with people and their difficult behaviours you must aim to step back and try to begin to analyze the situation from the outside looking in, rather than from the inside looking out. Of course you cannot do this is in the heat of the situation but when you have a chance to reflect later – begin try to see the big picture.

EMOTIONS CAN REALLY TAKE OVER

Why? Because this gives you a less emotional perspective from which to learn and discover what to do for you in the situation. When you are less emotionally involved you can look at things more realistically and the answers on how to proceed and deal with the situation will come to you more easily. Emotions cloud your thinking and make it difficult to see the best strategies on how to deal with that difficult person from now on.

LOOK DOWN ON THOSE VERY DIFFICULT PEOPLE

So start by visualizing yourself looking down on the situation as though you were an observer of the scene itself. As an observer, begin to coach yourself on what to do and how to handle the situation with an objective and detached frame of mind. Role-play in your own mind how you would change the way you deal with the behaviours of this difficult person. This will be the beginning for you of finding a different perspective on the whole situation.

For it was Bob Dylan who explained: The picture you have in your mind of what you're about will come true. It is time to start to paint a different picture for you from now on.

And now I would like to invite you to get many more ideas in my quick read FREE GUIDE on Dealing with Difficult People: 17 Ways to Handle the Difficult Behaviour of Other People at my website below
Dr Judy Esmond is an international expert on dealing with stress and difficult people. She is also a leading consultant in volunteer management see her website at www.morevolunteers.com

Judy is one of the most in demand speakers on stress and difficult people. Go to her website and get a FREE GUIDE on Dealing with Difficult People at www.nodifficultpeople.com

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